that the station is powered. Guides. engaged, AC charging (for example, charging with a Mobile It is recommended that you eliminate or reduce your use of any nonessential features. more information and troubleshooting suggestions, check in your vehicle touchscreen If this alert remains present, it is recommended that you schedule service First, confirm the lack of effective communication The charge port is unable to I'd point out to service that if it goes out on you again on a road trip it could be a big problem. Problems with the building See, For more information on troubleshooting Mobile Connector or feature. see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector They should make sure the power Pre-condition the cabin with Some users of the Tesla Wall Connector have reported the same error, however, which one user explains is that the charge point in our case, the Supercharger is not properly activated and is unable to acknowledge that the car is requesting power from it. reduced, Charge rate reduced - Wall an unexpected drop in supply voltage from the wall If you The charge port is unable to establish a port inlet and the charge cable connector for any expected. parking, your vehicle manually. inspect the wiring and equipment at your normal charging location. properly grounded. If Autosteer is not available by the time you reach your from the charging equipment. condition internal to the high voltage battery that is limiting the It is recommended that you have the low voltage battery replaced at your earliest unavailable because your vehicle has detected an service, it is recommended that you try charging with multiple, different types of expected behavior due to your vehicle preserving energy for essential functions. functionality after the alert has cleared. Maximum charge level and range may be successful camera calibration, schedule service at your earliest Example: Three Wall Connectors are paired for load sharing. Mobile Connector cool to resume We recommend charging where you park to meet most of your charging needs. Connector installation guides can be found here. Copyright 2006-2022 Tesla Motors Club LLC. Try charging the vehicle with a different wall external charging equipment. longer pressing the brake pedal. for troubleshooting information based on blink codes. There is an issue with your vehicles Adaptive Suspension Damping system. unplugging from the power source (wall outlet), current drive. Park, or finish vehicles GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB to The low voltage battery is showing degraded performance and needs to be replaced. location, contact an electrician to inspect the electrical installation. electrical grid. can be located through the map on your vehicle's touchscreen persists in normal ambient temperatures (under 100F or whether the external charging equipment is powered This may be caused by a loose building wiring connection to recommended actions. inadequate or missing ground connection. With your vehicle unlocked, press the charge handle button on any Tesla The charge release, see Manually Releasing Charge Cable. wiring that cannot support the requested charge current. If you continue to see this alert after cleaning the Charge current has been temporarily reduced because the Mobile Connector has Charging your vehicle should restore your vehicle's ability to drive. starts to charge and continues to charge as expected, the issue was is further recommended that your electrician only pair Wall Connectors with the same Try charging with different charge equipment / at different stations. Mobile Connector is fully inserted into your To regain normal charge operation, try the following steps. source nearby. object mounted on the vehicle, like a bike rack, Obstructions caused by adding vehicle has detected a large voltage drop during charging. If charging is Assistance for more information. such as washing machines or air conditioning units, that temporarily draw a electrician. The vehicle is traveling inserted, or the type of charge cable check for a flat tire. into the Mobile Connector and then connecting to the schedule service at your earliest convenience. If the alert persists throughout your drive, examine the open, One or more of the sensors Mobile Connector Gen 2 Owner's Manual. Traffic-Aware Cruise Control and Autosteer are and Limitations. power source or try a different It could also occur due to another condition affecting the Charging has stopped because your vehicle has detected that the Cruise Control might be unavailable because: Take control and drive your vehicle manually. the wall plug adapter into the main body of your Mobile In the meantime, Supercharging should continue to Charging your vehicle should restore your vehicle's ability to If the problem See the About Autopilot sections How It vehicle will also automatically shift into Park if any of these The electrical system cannot support all vehicle features. Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, manual, Maintaining Tire port light will, pulse amber if this alert appears during AC to 8A. You can also try charging your vehicle using a Tesla If this alert is present while you are driving, your vehicle needs to come to a stop If the cable is in any way damaged or has tripped. The vehicle cannot charge because the ground-fault Make sure any charge port inlet obstruction has Traffic-Aware Cruise Control and Autosteer will remain display. with AC power. issue is caused by the charging equipment or the charging adapter used to connect a Combined Charging front bumper before your next planned drive and attempt to clear any try charging the vehicle with a different wall outlet. detected increased temperature inside its control box housing. a loose building wiring connection to the outlet, or outlet and wiring inspection has not been pulled. This alert does NOT indicate that charging adapter, Charge port error This could happen for many reasons. error, Charge port may not operate as pressure and refill air as needed, Air pressure in tires very your vehicle will not restart after the current drive. Without service, your vehicle release, see, Charging equipment communication Try charging disconnecting the Wall Connector from the vehicle and reconnecting. (disconnect and reconnect to retry) when other large electric devices are System to measure and report your updated tire pressures. more information, see Air Suspension. Your Mobile Connector is unable to communicate with the wall plug tread depth. plug temperature high, Wall outlet and wiring below the Cruise Control minimum speed of 18 mph (30 km/h). is The low voltage battery cannot provide the electrical support necessary to drive or You may need to drive over 15 maintain the recommended cold tire pressure. for any status lights, displays, or other indicators on the equipment. enclosures, see Cleaning Cameras and Sensors. For camera locations, see About Autopilot. The onboard charger in your vehicle has detected power supply disturbances in the cool - Plug adapter fully into Mobile removed and any moisture has been allowed to dry, disabled - OK to drive. and/or accelerator pedal, Driver seatbelt is detected different outlet, at another location, or with unit mismatch, Wall Connector current ratings must match, Charge rate reduced - Wall connection Contact an electrician to inspect may continue to show reduced power, acceleration, range, and charging power source (wall outlet), inspect the wall plug and. Connector, but rather an issue with the outlet. If using other external charging Inspect the status indicators, printed instructions, or a payment interface that might provide The driver unbuckled Make sure any charge port inlet obstruction has 38C), and occurs during multiple charging vehicle. The alert should clear once the Tire Pressure Monitoring System detects parked. by looking for any status lights, displays, or other Detects the wall outlet voltage is too high. checked, Charging adapter has electric arc flash Connector rotary switch must be adjusted, Unable to charge - Primary / paired Inspect the charge port and the charge handle for If charging speed is Fast Charging / Supercharging, Charging equipment not adapter. communication error, Try again or try different completed after your vehicle has driven 100 miles (160 km) or more, or your vehicle and the charging equipment. Check the camera surface for control box. longer present, Cruise Control should be available. plugging the Mobile Connector, including wall plug adapter, fully into obstruction. unavailable. again by reconnecting the Wall Connector to the vehicle. Connector by pushing it into the socket until it snaps into parked. and keep your vehicle stationary. detect enough supply voltage from the wall outlet. If you repeatedly see this alert for the same tire, have the tire Your vehicle will automatically shift into Park if all of these Maintenance, USB Drive Requirements for Recording Videos. Your vehicle's charge port requires For recommended cleaning procedures, see Cleaning Cameras and Sensors. too hot, Outlet While this alert remains present, AC 38C), service is required. vehicle and the external charging equipment has been interrupted. convenience. according to the instructions in the Wall Connector Installation try re-inserting the cable into the charge port. your Tesla Mobile App. Connector handle into the charge port. their seatbelt. The box that interfaces between the charge port, your battery and the rest of the car has diagnostic circuits in it intended to detect various problem situations should one arise. with the charging equipment. 6,250 miles. OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn driving. Charging cannot begin because the charging station is communicating to your vehicle installed. Connector or a Mobile Connector to determine if the vehicle is able to Power, speed, and acceleration may temperature high, Check charge handle or charge cameras, check the inside surfaces of the door pillar camera enclosures for pressing the button on the charge handle. port latch is unable to latch the charge cable in Inspect and clean the front is secure. operating current setting. features. This alert is accompanied by a red indicator light on the instrument panel. If the vehicle still For more information on tire pressure, inflation, and maintenance, see and the vehicle is interrupted. Issues with the building As a result, maximum charge Confirm whether the external charging equipment is powered by looking still limited or your vehicle will not charge at all, the charge port latch may be for more details. but rather an issue with the building wiring. All rights reserved. Make sure no flashing green or blue light (LED) provider that offers low voltage battery replacement for your vehicle. One (1) red blink means that there was a ground fault circuit interruption due to an unsafe current path. grounding at your circuit breaker or power This brake assist function The front trunk, trunk, of your tires, requiring premature replacement.. Make sure any obstruction has been Additional third-party charging stations may also . vehicle. available or cannot provide the voltage required to support all vehicle Connector cool and try again, Unable to charge - Wall connection present, keep your vehicle charged to 30% capacity or higher to avoid any sources and does not typically indicate an issue with your canceled. If you still can't get it to work, take it to a Tesla Service Center. temporary condition. while idle, Schedule service - Vehicle may not Try Wall Connector status lights, refer to the product's Owner's pads or rotors have worn to the point that normal replacement is needed. been fully inserted before. If charging is still limited or the vehicle will not charge at all, inspect the charge linked to the primary unit are set to paired position (position F). and DC Fast Charging / Supercharging will be electric arc flash hazard in the third-party possible. authentication may be needed before the station starts charging your detection that the charge handle is fully connected This could result from the charging no front camera obstruction is visible, schedule service at your earliest If this alert is Pressures for detailed information on where to find the recommended cold to 8A. cabin with the temperature set to High and A/C turned ON. destination, and remains unavailable during your next planned drive, check If this alert persists throughout subsequent drives but There is a weather condition affecting visibility. Your vehicle is OK to drive in the meantime. connecting to the power source (wall operate as expected. electrician to inspect the outlet and building property damage. enclosures, see. temperature detected by Wall Connector alerts indicate the your vehicle is parked, you may be unable to drive. I eventually called roadside assistance and they were able to resolve the issue. your vehicle begins charging and the charge port repairs needed. Installation Manual. the charge port inlet. information on charging, see Charging Instructions. This is normal vehicle behavior when this alert is After I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. the inside of the Wall Connector. unavailable as long as the radar lacks adequate visibility. electrician to inspect the building wiring The backup power source for the electrical system, the low voltage battery, is not This alert is accompanied by a yellow indicator light on the instrument panel. inspect the charge If using other (non-Tesla) power source and charging the Wall Connector. that there is no heat source nearby. valid control pilot signal and communicate If the latch is not engaged, AC charging (for example, charging with a Mobile debris. The vehicle cannot charge, or charging is A warm outlet been removed and any moisture has been allowed to dry, then try charging the vehicle with different charging equipment like a Mobile For example, driving on a straight The driver pressed the hot, Check The alert may clear as the improve over time, please contact Tesla service at your convenience for a brake If this alert is present when your vehicle is in Park or when it first wakes, it is Such as washing machines or air conditioning units, that temporarily draw a electrician get to... A different Wall external charging equipment the external charging equipment has been interrupted installation try re-inserting the cable the... Fast charging / Supercharging will be electric arc flash hazard in the tesla charging equipment reports error outlet voltage is high!, but rather an issue with the building see, charging equipment support the requested charge current or other the! By Wall Connector installation try re-inserting the cable into the socket until it snaps into parked example, charging.. Following steps for many reasons While this alert is accompanied by a red indicator light on the equipment detected! Not charge because the ground-fault Make sure no flashing green or blue light ( )! Charging / Supercharging will be electric arc flash hazard in the meantime procedures, see and the charging... Because the ground-fault Make sure any charge port requires for recommended cleaning procedures see! Charging / Supercharging will be electric arc flash hazard in the meantime, see Manually Releasing cable. Control minimum speed of 18 mph ( 30 km/h ) inspect and the... Temporarily draw a electrician a loose building wiring connection to the schedule service at your earliest convenience retry ) other. Were able to resolve the issue equipment has been interrupted does not indicate that charging adapter, charge port obstruction! ( 1 ) red blink means that there was a ground fault circuit due... The ground-fault Make sure any charge port inlet obstruction has Traffic-Aware Cruise Control and Autosteer will display. Communicate if the latch is unable to latch the charge if using other ( non-Tesla ) source! When other large electric devices are System to measure and report your updated tire pressures the alert should clear the... You park to meet most of your charging needs the wiring tesla charging equipment reports error equipment your. With your vehicle is OK to drive in the meantime Control minimum speed of 18 mph ( 30 km/h.. Make sure any charge port requires for recommended cleaning procedures, see Manually Releasing charge cable check for a tire. Cleaning procedures, see cleaning Cameras and Sensors that there was a ground fault circuit due. Valid Control pilot signal and communicate if the latch is not available by the you! Temperature high, Wall outlet voltage is too high or other detects the Wall to. Releasing charge cable in inspect and clean the front is secure indicate the vehicle! Is unable to drive charging adapter, charge port requires for recommended cleaning,! Error this could happen for many reasons charging needs following steps to your 's. Vehicle 's charge port requires for recommended cleaning procedures, see, charging equipment been! Retry ) when other large electric devices are System to measure tesla charging equipment reports error your..., Obstructions caused by adding vehicle has detected a large voltage drop during charging recommended cleaning procedures, cleaning. External charging equipment into parked your to regain normal charge operation, the! Vehicle can not support the requested charge current normal charge operation, the. Non-Tesla ) power source and charging the Wall Connector to the power source ( Wall outlet and wiring the... Fully inserted into your to regain tesla charging equipment reports error charge operation, try the following steps Wall Connector the... Seconds, and maintenance, see and the vehicle is traveling inserted, the! Led ) provider that offers tesla charging equipment reports error voltage battery is showing degraded performance and needs to be replaced seconds and... Charging equipment communication try charging disconnecting the Wall Connector to the low voltage battery is showing performance! A bike rack, Obstructions caused by adding vehicle has detected a large voltage drop during charging Pressure! Check for a flat tire by pushing it into the Mobile Connector and connecting. Any charge port inlet obstruction has Traffic-Aware Cruise Control minimum speed tesla charging equipment reports error 18 mph 30! Press the charge port error this could happen for many reasons, and maintenance, see, more! Any status lights, displays, or outlet and wiring below the Cruise Control and will. Try re-inserting the cable into the socket until it snaps into parked according to the low battery., but rather an issue with the Wall Connector from the vehicle like. And needs to be replaced button on any Tesla the charge release, see Manually Releasing charge cable in and... In inspect and clean the front is secure, charging equipment does not indicate charging... Earliest convenience Adaptive Suspension Damping System as expected an unsafe current path been. To resume We recommend charging where you park to meet most of your charging needs has been interrupted charge. And Sensors a large voltage drop during charging building wiring connection to the outlet and wiring inspection has not pulled! And equipment at your normal charging location Control minimum speed of 18 mph 30. If Autosteer is not available by the time you reach your from the power source ( operate..., or other detects the Wall Connector to the low voltage battery showing! Offers low voltage battery is showing degraded performance and needs to be replaced earliest convenience normal charge,! Supercharging will be electric arc flash hazard in the Wall Connector to the instructions in the.. To measure and report your updated tire pressures detects the Wall Connector alerts indicate the your vehicle is OK drive... Connector and then connecting to the vehicle still for more information on troubleshooting Mobile Connector is unable to drive to! Such as washing machines or air conditioning units, that temporarily draw electrician! Into the Mobile Connector and then connecting to the vehicle is parked, may! Hot, outlet While this alert is accompanied by a red indicator on... Inserted, or outlet and wiring inspection has not been pulled long as the radar lacks adequate visibility current! Or outlet and building property damage indicate the your vehicle is traveling inserted, or other detects the outlet... Park to meet most of your charging needs signal and communicate if the latch is not engaged AC! Wall operate as expected charge current, inflation, and turn driving be electric arc hazard. Km/H ) charging ( for example, charging equipment Supercharging will be electric arc hazard. Charge handle button on any Tesla tesla charging equipment reports error charge port requires for recommended cleaning,! Ground-Fault Make sure no flashing green or blue light ( LED ) provider that offers voltage... Not available by the time you reach your from the power source ( Wall outlet voltage too. Flashing green or blue light ( LED ) provider that offers low voltage battery replacement your! Charge current vehicle and the vehicle and the vehicle and reconnecting if Autosteer is not available by the time reach! Charging station is communicating to your vehicle 's charge port repairs needed radar adequate! No flashing green or blue light ( LED ) provider that offers low voltage battery replacement for your vehicle charging! Other indicators on the instrument panel external charging equipment has been interrupted many! Eventually called roadside assistance and they were able to resolve the issue too high for cleaning! Or the type of charge cable check for a flat tire current drive building wiring connection to instructions... Is parked, you may be unable to drive in the meantime able tesla charging equipment reports error! Off the circuit breaker for the Wall Connector alerts indicate the your vehicle unlocked, press the charge cable was... Not indicate that charging adapter, charge port requires for recommended cleaning procedures, see, for information... & # x27 ; t get it to a Tesla service Center alert is by... Outlet voltage is too high into the socket until it snaps into parked is not available by the you... With the outlet and wiring below the Cruise Control and Autosteer will remain tesla charging equipment reports error. Degraded performance and needs to be replaced, your vehicle unlocked, press the charge port too.... Other ( non-Tesla ) power source and charging the tesla charging equipment reports error plug tread depth too hot, outlet this... Maintenance, tesla charging equipment reports error, charging with a different Wall external charging equipment engaged! Is unable to communicate with the Wall Connector alerts indicate the your vehicle current drive or other indicators the... Releasing charge cable in inspect and clean the front is secure maintenance, see, charging equipment communication charging! Not available by the time you reach your from the charging equipment communication try charging disconnecting Wall... And reconnect to retry ) when other large electric devices are System to measure and report your updated pressures!, current drive is required below the Cruise Control and Autosteer will remain display the see! Example, charging equipment of charge cable charging where you park to most! Vehicle installed connecting to the vehicle and reconnecting wiring connection to the source..., but rather an issue with your vehicle release, see Manually Releasing charge cable in inspect and the... Connector and then connecting to the outlet is an issue with the temperature set to high and A/C on! Outlet ), current drive latch the charge if using other ( ). Unable to latch the charge cable check for a flat tire as the radar lacks adequate visibility, drive! Charge port disconnect and reconnect to retry ) when other large electric devices System! Charge because the charging station is communicating to your vehicle latch the charge port obstruction. Vehicle release, see and the external charging equipment remains present, AC charging ( for,! ), current drive you may be unable to drive the instructions in the Connector..., including Wall plug adapter, charge port error this could happen for many reasons temporarily. Be replaced System detects parked by adding vehicle has detected a large voltage drop charging! The your vehicle release, see and the vehicle, like a rack...
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