Members may also earn Hilton Honors Points for eligible charges to Hilton Honors credit cards, a list of such credit cards is available here, subject to terms outlined in their Cardmember Agreement. will not pay resort fees. Please make sure you are logged into your Hilton Honors account to automatically receive the benefit on qualifying stays. Customize the blanks with exclusive fillable fields. Furthermore, even if you paid in advance for the stay, base & bonus points will not be credited. Any Points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such Points. If you are a new Member, credit will be accepted for any stay occurring within 30 days prior to enrollment in the program. Open it up using the online editor and start altering. Checked out of HI Bremerton, WA two weeks ago. The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. Example: Once you reach 40 nights in 2022, then you can gift Gold status to one other member. *Must be a Hilton Honors member. For currencies other than US Dollars, conversion will be based on the prevailing month-end exchange rate on the day the final bill is created for the event. These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member: At Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton and DoubleTree by Hilton and Tapestry Collection by Hilton properties, Diamond Hilton Honors Members may receive upgrades to preferred rooms, based on availability at the time of arrival. Free Night Rewards redemptions are subject to Hilton Honors Terms and Conditions; see Hilton Honors Terms and Conditions. A Reward Stay reservation is valid for the room accommodations stated thereon at one room at one hotel for one stay (as that term is defined herein) and as provided on the Reward Confirmation document. The term "eligible folio charges" within the Hilton Portfolio shall mean: room rate, food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges charged to the Member's room during the Member's stay. Once you have reached a certain elite tier, you may keep your status for the calendar year in which the elite tier was earned and the subsequent calendar year. Hilton Honors also reserves the right to terminate the Point Purchase Program with six (6) months general notice. If that same member was automatically upgraded to Diamond status on August 1st, 2022, then the Diamond status would expire on August 1st, 2023. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. You will receive your Hilton Honors number during your call with Hilton Reservations and Customer Care. Hilton Honors members' new passwords must be at least eight characters, contain one upper case letter, contain one lower case letter and contain one number or one special character. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. Complimentary in-room and lobby Standard Internet access during stays at Waldorf Astoria Hotels and Resorts, LXR Hotels & Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Signia by Hilton, Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn and Hilton Grand Vacations. It was an incorrect amount and I sent an e-mail to flyertalk@hilton.com explaining the whole thing. The sale of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors is expressly prohibited. Once the Member has reached a certain Elite tier, the Member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. Please note that the Rewards Desk at Hilton Reservations and Customer Care is open from 5:00 AM until 1:30 AM CT, 7 days a week. Honors agents are usually pretty efficient on the phone. We may also modify the Privacy Policy from time to time as described in the Privacy Policy. All purchases must be made in U.S. dollars only. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion. Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for Points or future use. Any Points, Certificates or benefits which Hilton Domestic Operating Company Inc. deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled. Save my name, email, and website in this browser for the next time I comment. Please note: the receiving member must use the claim code. The pricing of reward nights flexes on factors such as the hotel, the level of daily demand, and the room rate. When redeeming Points online, via phone or the mobile app for Hotel Reward Stays or exchanging Hilton Honors Points for airline miles through Reward Exchange, Points will be deducted from the Member's account automatically upon Member completing the redemption transaction. If you need to speak to an agent, you can call Hilton Honors at 1-800-446-6677. Members will receive these Bonus Points once completing the eligible stay that achieves the Milestone Bonus. Need Help? Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state or province or country in which the couple resides. With Points & Money Rewards, you can book standard rooms using a combination of Hilton Honors Points and money. . Who are missing request missing hilton points. Secondly, you cannot recover points for stays more than six months ago. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the use of Points accumulated in the Hilton Honors Mutual Fund account. My question is how long should I wait for points to be posted to an account? Additional personal information that we collect includes information that you provide when you enroll in the Hilton Honors Program or when you manage your profile online. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Hilton Honors Points as described herein. You can also earn Hilton Honors Points whenever you travel, shop, dine, or spend with our partners. Rate is non-transferable or redeemable for cash, and cannot be used during future stays. Your continued participation in the Hilton Honors Program following the posting of changes to these Terms and Conditions, or to the Privacy Policy, will indicate your acceptance of the changes. Incidental charges billed to a master bill are not eligible for Point credit. Hilton Honors Members can transfer Hilton Honors Points to another Hilton Honors Member through Points Pooling or 1-to-1 transfer in increments of 1,000 Points and up to 500,000 Points. You also agree that Hilton Honors does not represent, warrant or guaranty that the Hilton Honors Program or any such other products and services will be uninterrupted, without omissions or error free, or that defects will be corrected or changes implemented. For purposes of counting stays and nights for Elite tier qualification (as explained below) elite status gifting (as explained below) and milestone bonuses (as explained below), Reward Stays will count towards the number of overall stays and nights. Members may earn a higher Elite status when their stays, nights or Base Points within a calendar year qualify the Member for the next tier, as set forth in more detail below. However, it will earn you bonus and status-related points. A member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. Click this. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. A 100% bonus on Base Points earned during the period they are Diamond Elite Members. Event Credit vouchers are available in the following increments: Members can redeem Points for Event Credits by calling the nearest Hilton Reservations and Customer Care office. Outside the U.S.: +1-800-449-4155. With Premium Room Rewards, you can stay in the best rooms and suites available using Hilton Honors Points. A no show will not earn you base points. Local currency will be converted to U.S. dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. Keep your Hilton Honors account active to avoid your Points expiring: simply stay at any hotel in the Hilton Portfolio, earn points with a Hilton Honors credit card, earn or redeem Points with any Hilton Honors partner, buy Points or donate Points, or register for a Hilton Honors promotion. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. Step 1 - Hilton main page Head up straight to www.hilton.com and click on the Sign In link. Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies. I had Members can expect to see these changes reflected in the Hilton Honors app and website in early 2023. Travel Reward validity periods appear on the face of the Reward. Free Night Rewards are issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. Member benefits What perks do Diamond Members get? After 90 days of enrollment, a new Member is eligible to purchase Points regardless of their account activity. The following information forms the basis of participation in the Hilton Honors Member Reward Program ("Hilton Honors" or "Program"). You're currently viewing this site in a different language. Hilton employees and/or hotel team members are not eligible to accrue Points when contracting business on behalf of Hilton at any property within the Hilton portfolio. Hilton | Hilton Honors - Hilton Honors Stays Posting Problems: Stays Missing, Delayed or Not Posting - I just had a problem with a Hilton Garden Inn posting. Members outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office. Vouchers will expire one year from the date of issuance. Gold Elite Members will receive the following during stays as a registered Gold Elite Member: Hilton Honors Diamond Elite membership will be awarded to Members with 30 stays, 60 nights or 120,000 Base Points earned during any calendar year. To make it easier to keep your elite tier status, reward stays count toward elite tier qualification. Limits are at the sole discretion of Hilton Honors Worldwide L.L.C., subject to change. Eligible charges include event-related spending listed in the contract and paid for by the individual named in the contract (such as meeting room rentals, guest rooms, catering, audio/visual, etc.) Stay posted but no points. Such hotels within the Hilton Portfolio may omit for purposes of Point accrual, incidental charges by non-affiliated hotel entities which are not owned and/or operated by the hotel including, but not limited to, food and beverage outlets, gift shop, drugstore, clothes, gallery or specialty stores, recreational or entertainment concessions. We have extended the amount of time required to keep your Hilton Honors account active from 15 to 24 months. If the security of that information is breached by Member or a third party, Hilton Honors shall not be liable for any access to that account not authorized by Member, accumulation of Points, redemption of Rewards, or other account activity that occurs as a result, and in no event shall Hilton Honors be responsible for reimbursing Member for any Points redeemed or other damages or losses claimed to occur as a result of that unauthorized access. 5th Night Free is a benefit for our Silver, Gold and Diamond Elite Hilton Honors Members. I hope this post will help yo claim your missing base and bonus points. We'll send you a one-time link to instantly sign in without your password. See the Credit Card Terms and Conditions for additional details. Either spouse acting alone may use any and all accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. frequent flyer award or travel award), unless otherwise stated on the certificate. Elite Rollover Nights are calculated as follows to apply to the next qualifying status year: Total qualifying nights at year end (inclusive of rollover from prior year) any elite rollover nights from the previous year (now expired) qualifying nights needed to renew your current elite status tier = elite rollover nights for next year. They will find the booking and apply the bonus points on the spot with you. Such discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier status. The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused. Sign into your account and submit a Missing Stay Request form. The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hiltons luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit. This means you can book reward stays faster without waiting to accumulate more Points. The brands that offer this in the United States include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn. Hilton Honors Gold status offers you a world of privileges and benefits 2 when you book direct with Hilton: Enjoy Space-available room upgrades to preferred rooms at select brands 3. Hilton Honors discount does not apply to all available rates. 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